CURRENT STUDENTS' FREQUENTLY ASKED QUESTIONS
Can I use my own e-mail account?
How do I change my Blackboard password?
Will there be an initial class meeting to walk us through how to use Blackboard?
About how much time will I be spending per class?
Can I take online courses even if I am not very familiar with using computers?
How do I submit papers/tests/information to the professors or others in the class?
>> Go to FAQS
Q. Can I use my own e-mail account?
A. Once you have been given your UIS email account, you will be required to use it for all communication with the University. This account is used for all official UIS/Blackboard/course information. You should check it often.
For more specific information about UIS E-mail, please visit the Campus Technology E-mail Web Site or the UIS TechSupport FAQs.
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Q. How do I change my Blackboard password?
A. You can change your Blackboard password by clicking on “Personal Information” which appears on the Tools Menu after you log in to Blackboard. Then, click “Change Password.” A screen will appear prompting you to enter your new password. Make sure to “submit” your change.
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Q. Will there be an initial class meeting to walk us through how to use Blackboard?
A. No, there is no meeting before class begins. However, there is a quick Blackboard tutorial at http://otel.uis.edu/tutorial/. This should get you started, and there is an online manual for Blackboard once you are logged in to your class. If you have any questions, feel free to contact the instructor or technical support staff by phone. They are always willing to help you.
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Q. About how much time will I be spending per class?
A. You should expect to spend as much time for study, or perhaps more, as a classroom course since you are managing your own learning using the online information and materials. This requires that you be self-disciplined, motivated, and have some skills using a networked computer and a Web browser (Internet Explorer, Netscape Navigator, etc.). The content and rigor of the online courses offered by the University of Illinois at Springfield is equivalent to the on-campus version of the same course. Online courses may require at least as much, if not more time and commitment than traditional courses. Completing course assignments and other learning activities can take from five to fifteen hours or more per week. And you may find that you need to be online several times per week.
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Q. Can I take online courses even if I am not very familiar with using computers?
A. ABSOLUTELY. Your instructor and the staff in technical support will be happy to talk with you about how to set up and use your equipment.
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Q. How do I submit papers/tests/information to the professors or others in the class?
A. The most frequently used way to submit information is via Blackboard. However, there are other methods of submitting information such as the digital drop box and emailing your professor. You can electronically “attach” your papers/projects in any of these formats. Please note, though, that it is often necessary to submit information in HTML (web-page format) rather than in a word-processing format as not everyone in the class will have access to the same word-processing system
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